How to Reset Your maroontoto Password
The password reset process on maroontoto begins on our login page. If you can't remember your password, look for the "Forgot password?" link below the login form. Tap or click it, and you'll be taken to a verification screen.
We'll ask you to enter the email address or phone number linked to your maroontoto account. This is the same contact information you provided during registration. Once you submit it, we send a verification code to that email or SMS. Check your inbox or messages—the code typically arrives within a few moments. Enter the code on the next screen to confirm your identity.
After verification, you'll create a new password. We recommend choosing something unique: a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using the same password across multiple accounts, and don't share your new password with anyone, including our support team. Once you've set your new password, log in with your email (or phone number) and the new credentials.
What Happens to Your Account During Reset
A password reset does not affect your account balance, active promotions, or withdrawal requests. Your welcome bonus, weekly cashback, referral credits, and tier status all remain unchanged. If you were in the middle of claiming a promotion before you lost access, that promotion's eligibility window continues to count down—so if you had three days left to meet the wagering requirement, you still have three days once you log back in.
Your game history, deposit records, and transaction logs are also preserved. We store this data separately from your password, so resetting your credentials doesn't erase any of it. If you're concerned about unauthorized access, you can contact our support team to review your recent activity and confirm that no unauthorized withdrawals or bets were placed.
Your promotions stay active during password reset
Resetting your password does not pause or cancel any active offers. Cashback, referral bonuses, and tier progression continue as normal once you log back in.
Password Reset via Email vs. Phone Number
maroontoto supports password reset through either your registered email address or phone number. If you registered with both, you can choose which one to use for verification. Email resets are often faster in areas with slower SMS delivery, while phone-based resets work well if you have immediate access to your mobile device.
If you no longer have access to the email or phone number on file, contact our support team. We can help verify your identity through other means—such as asking for details from your most recent deposit or withdrawal—and then update your contact information so you can reset your password in the future.
Security Tips After Resetting Your Password
Once you've regained access to maroontoto, take a moment to review your account settings. Check that your email and phone number are still correct. If you suspect someone else may have accessed your account, change your password again and review your recent login history if that feature is available.
We also recommend enabling any additional security features maroontoto offers, such as two-factor authentication (if available). This adds an extra layer of protection: even if someone learns your password, they won't be able to log in without a code sent to your phone or email.
Promotions and Cashback During Account Recovery
If you reset your password because you were locked out of your account, your active promotions continue to run. For example, if you had a weekly cashback offer that resets every Monday, the next cashback calculation happens on schedule—regardless of when you regained access. The same applies to referral bonuses: if a friend joined maroontoto using your referral link before you lost access, their activity still counts toward your referral reward.
Tier progression also continues. Your tier status is based on your cumulative activity over the month, and a password reset doesn't interrupt that count. If you were close to reaching the next tier before losing access, you'll still be on track once you log back in and resume playing.
However, if you had a time-limited promotion—such as a bonus that expires in seven days—that countdown does continue while you're locked out. So if you had five days left when you lost access, you'll have two days remaining once you reset your password and log back in. For this reason, we recommend resetting your password as soon as you realize you've lost access, especially if you're close to meeting a promotion's wagering requirement.
Resetting Your Password on Mobile vs. Desktop
The password reset process works the same way on our Mobile App and on desktop browsers. If you're using the app, tap the login screen's "Forgot password?" link. If you're on a browser—whether on your phone or computer—visit maroontoto.id and use the same link. In both cases, you'll receive a verification code via email or SMS, and the steps are identical.
Some users find it easier to reset their password on a desktop browser if they're having trouble accessing their email on their phone. Others prefer the app because it's faster to switch between the reset screen and their email or SMS app. Choose whichever method feels most convenient for you.